FAQ

SHIPPING 

YES, WE SHIP WORLDWIDE

AUSTRALIA

AUSTRALIA POST SHIPPING WITH TRACKING - 10 AUD

 

WORLDWIDE 

NEW ZEALAND - AUS POST - 2 BUSINESS DAYS - 15 AUD.

REST OF WORLD - DHL EXPRESS - 3 BUSINESS DAYS - 25 AUD.

PLEASE NOTE:

IF YOU ARE PURCHASING OUTSIDE OF AUSTRALIA, PLEASE NOTE THAT YOU WILL BE CHARGED SEPARATELY FOR TAXES, DUTIES AND CUSTOMS. THESE RATES ARE DIFFERENT FOR EVERY COUNTRY. IF YOU ARE UNCERTAIN OF THESE COSTS PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE. 

 

 

REFUND AND EXCHANGE POLICY

WE ACCEPT EXCHANGES OR REFUNDS WITHIN 7 DAYS OF YOU RECEIVING YOUR ITEM.  THE ITEMS MUCH BE IN ORIGINAL CONDITION WITH TAGS.  ITEMS MUST NOT HAVE BEEN WORN OR WASHED AND MUST BE IN ORIGINAL CONDITION. WE MAY REFUSE THE RIGHT TO EXCHANGE IF WE BELIEVE THE ITEM HAS BEEN ALTERED.

 

HOW DO I ORGANISE AN EXCHANGE? 

EMAIL US AT INFO@LARATALBOT.COM WITHIN 7 DAYS OF THE RECEIVING YOUR ITEM AND WE WILL SEND EXCHANGE INSTRUCTIONS. 

 

CONTACT US

WE ARE BASED IN SOUTH YARRA, MELBOURNE, AUSTRALIA.

ASK US ANYTHING AT CUSTOMERCARE@LARATALBOT.COM

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